a non-returnable booking fee is required in order to secure your date and items and only once the payment is received can your date be reserved,your booking fee is not an additional payment to your hires cost but a part of your hires quoted total. outdoor hires are from May 1st to September 30th and are strictly dependent upon the weather forecast for that day. in the event of forecasted rain or high winds for that day any outdoor hires will be cancelled in order to comply with health and safety regulations
if you require an outdoor hire then the (Grass only area) that the bouncy castle is to be erected on must be a flat-levelled area (completely free of debris and any sharp objects) we will not erect our units on any surfaces of which would jeopardize the condition of our equiptment or cannot be pegged down secure and safely, an electricity supply will need to be no more than 15-20 metres away.
BOOKING & OUTDOOR HIRE
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When booking your castle of choice with us please make sure you check with your venue provider first to ensure your venue will accommodate the bouncy castle you have chosen. you will find all the information regarding bouncy castle space requirements are explained at the (services) option above. it is the hirer's responsibility to ensure all hight/dimension requirements are read carefully and are appropriately met to suit your environment, failing to meet these requirements without notification to ourselves will result in us arriving with equipment unsuitable for your event and full charges being incurred but more importantly, a lot of disappointed children. Please don't make this mistake !!! we may have attended the venue you have chosen and if this is the case we will let you know during your enquiries as we want your experience to be as pleasant simple and smooth as possible and will do all we can to accommodate your entertainment needs.
PROFESSIONAL AFFORDABLE RELIABLE (INSURED)